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  • How can I contact you ?
    We are available for contact on our email address thebeadmartpeople@gmail.com . Also you can contact us at +91 9899 480178 via phone or WhatsApp.
  • Where is the company located ?
    The Bead Mart is a company located in Jaipur, Rajasthan INDIA
  • Where are the products shipped from ? and what is the approximate shipping time ?
    All the orders are shipped from Jaipur, Rajasthan INDIA. Standard shipping takes about 7-14 days in transit after the order processing time.
  • Can you make a custom design ?
    Ofcourse we can ! We are manufacturers and would love to make a custom design for you. Also we do not show custom desogns on our website or any other location.
  • What is the order processing time ?
    All the items listed on our website are made to order. Please allow 7 to 10 days as manufacturing and processing time.
  • What is the returns Policy ? Can I return the products if I don't like them ?
    We take utmost care that each order be made with greatest love and fineness. However, in the most unlikely scenario where you dont like our products, you can return them in undamaged condition within 7 days of receiving the products. Please email us at thebeadmartpeople@gmail.com before returning the shipment. Return Shipping will be paid by you. Please also note that we charge a restocking fee at 20% of the order value.
  • Are there any deductions/charges on returns ?
    All our items are made to order. Therefore we charge a restocking fee at 20% of the order value. Also please note that return shipping is payable by the buyer.
  • What is the shipping address ?
    Our shipping address is 36, Akhil Nagar, Near Jawahar CIrcle, Jaipur, Rajasthan, INDIA. PIN Code is 302015.
  • What happens to my personal data shared with your company ?
    Our website is hosted on a secure server and we take all precautions to avoid data leakage. We do not store your card details with us. Instead you are taken straight to Paypal Website for payments. We do not share your contact info with any other company, website or third party.
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